Shipping and Handling.

Domestic (US) Rates

Rates are based on the merchandise total before tax.

    Domestic orders         Shipping Rate

        $ 0   –   $ 39                      $ 5

  $ 39.01 and above               FREE 

 

 

Additional Shipping & Handling Information

Most orders will ship out within the next 2 days of ordering. Your order will be shipped Standard US Postal Service domestically unless you select an alternative. Once shipped, orders are generally received within 7 business days. We do not ship on Saturdays, Sundays, or holidays. While we do all we can to ensure your order is delivered on time, americananion.com cannot be held responsible for conditions beyond our control including severe weather, service interruptions, etc. You will only be charged for the items that are shipped to you, along with the shipping and tax charges if applicable.

 

Order and Acceptance

You guarantee that all information you provide to us at the time of placing an order for products that we offer for sale through the website is true and correct. Your receipt of an order confirmation does not constitute acceptance of your order, and it also does not confirm our offer to sell. American Anion has the right to accept or decline your order at any time after receipt of your order. All orders placed must obtain pre-approval with an acceptable method of payment. we may require additional verification or information before accepting any order.

Although it is rare that American Anion would refuse to accept an order, we reserve the right to deny any order for any reason. If we cancel an order, we will make all reasonable attempts to contact you using information provided. All received monies will be refunded using the method of payment received.

 

Error in Billing, Payment or Shipping Information

Some orders cannot be processed due to an error in information you have provided, which includes, but is not limited to:

  • an correct credit card/debit card number, expiration date and/or card security value, or information regarding other payment types;
  • incorrect billing information;
  • an incorrect shipping address;
  • or any suspected fraudulent information.

 

Change of Address

American Anion cannot be held responsible for an incorrect address being entered on you order. If you complete your order without noticing the shipping address is incorrect, please contact us immediately.

 

Prices 

Prices shown on the website are in U.S. dollars. Prices are subject to change at any time. Shipping costs will be charged in addition to the price of the products. After we accept an order, we will not alter the price, except for merchandise eligible for price adjustment.

 

Payments by Credit Card

If you select to pay by Visa, MasterCard, or American Express, charging or debiting of your payment card will only be made when you select to pay for the products you have ordered at the end of the check-out. Prior to this step, your order will not be processed.
When you pay by Credit Card, American Anion, LLC reserves the right to request additional proof of billing information. The charge for your order will appear on your credit card statement as ‘American Anion’.

 

Limitation of Liablity 

IN NO EVENT WILL AMERICAN ANION LLC BE LIABLE TO ANY PART FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATING TO A SALE OF MERCHANDISE. APPLICABLE LAW MAY NOT ALLOW THE LIMITATION OR EXCLUSION OF LIABILITY OR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Warranty & Return Policy.

30 Day Money Back Guarantee

We offer a 30 Day Money Back Guarantee return policy on all purchases. If you are not satisfied with your purchase, you have 30 days to return the product to us for an exchange or refund. Unfortunately, shipping costs cannot be refunded.

 

Returning Products for Exchange or Refund

American Anion will gladly accept unsatisfied item return if the items:

  • Have not been installed
  • Are in its original manufacturer packaging
  • Are in new resalable condition within 30 days of purchase

NOTE: A 30 percent restocking fee is applied to all valid and authorized returns.

To be eligible for a refund or exchange, merchandise must be unused and returned in its original packaging with all original packaging content and in a resalable condition. To arrange a return, please follow RETURN INSTRUCTIONS to obtain a RMA number and form. Products returned without a RMA number will not be accepted and will be returned at customer’s expense. American Anion will not cover the cost of return shipping and handling.

Once merchandise is received and inspected, we will send you an email to notify you that we have received your returned items(s). if the returned merchandise is in an acceptable condition, a credit, minus a 30% inspection and re-stocking fee, will be applied to your original method of payment. Cash refunds will not be issued. The refund can take up to two weeks to appear on your statement.

 

Returning Defective Products

All products proved to Manufacturer’s satisfaction to have been defective at time of shipment may be returned WITHIN 30 days of shipment date. Merchandise will either be replaced or the value of the product issued for credit.

All products are further warranted against manufacturing and material defects arising under normal usage; please refer the specific product warranties for more information.

 

Return Instructions

Step1: Obtain RAM (returned merchandise authorization) Number and Form

Contact us via email sales@americananion.com with your original order number and reason for the return. We will email you a RMA form, which will contain the RMA number assigned to your return. Returns will not be processed without a valid RMA number. RMA numbers are only valid for 30 days form the date of issuance.

 

Step2: Insure and Ship the Product

Return the product in its original packaging with all related components to the American Anion Return Department noted on the RMA form. Be sure to include:

      1. Completed RMA form, which was provided to you and contains your RMA number
      2. Proof of purchase documentation (receipt, packing slip, etc)

We recommend that you fully insure the package you are returning. We also suggest that  you use a tracking service that can provide you with proof of delivery. All returns must be sent freight prepaid to the return department. American Anion shall not be responsible for items returned that are lost or damaged in transit.

 

Warranty

All products are warranted to meet the minimum performance requirements as set forth by the original equipment manufacturer. All products are warranted against defects in materials and workmanship for a period one (1) year from the date of original purchase when the product is purchase through an authorized reseller. If a defect arises and a valid claim is received by American Anion within the warranty period, American Anion will repair the product or exchange the product with a fictionally equivalent new product. More specific warranty information is available upon request.

 

Exclusions and Limitations

American Anion products limited warranty applies only to the product when purchased through an authorized seller. The warranty excludes without limitation any scratching or surface damage even if packaged or sold with the product. This warranty applies only to the normal use of the product, in accordance with written use instructions, if any, provided with the product. This warranty does not apply to damage caused by accident, abuse, misuse, or modification of the product.